Job Opening : Part-Time IT Network Administrator/Help Desk Support

  • Location: Stratford, CT

Primary Purpose and Function

The IT Network Administrator and Help Desk Support is responsible for a wide array of technology needs for the leading provider of clinical inventory analysis to US based hospitals.

Essential Functions and Responsibilities

  • Providing hardware and software support for end users at 2 locations.
  • Configuration, setup and maintenance of desktops, laptops, end user accounts, phones, iPhones, voicemail and email.
  • Provide training to end users.
  • Performing administration of our phone system.
  • Perform other duties as assigned.
  • Manage VPN.

Qualifications

  • 3-5 years of experience in desktop support as well as server level support.
  • Experience in supporting Dell Laptops, Desktops and Servers, Active Directory, and Phone systems.

LAN Administration

  • Active Directory (AD) Maintenance, permissions, Group Policy maintenance, assign resources to users.
  • New User setup (AD account, email, phone, printer), Orientation, phone setup.
  • Deploy anti-virus/anti-spyware checkers.
  • Printer support and most of the printer maintenance.
  • Application & User Support.
  • End user PC upgrades and support.
  • Sales Force.com CRM software support & maintenance.
  • Microsoft Office support.
  • Ordering PCs, servers and other computer equipment.
  • Order printer supplies, PC, Server research and purchase.
  • Order and manage company hardware and software purchasing.
  • Maintain Peachtree Accounting system and server.
  • Support company telephone system.
  • Help desk support for Windows 10.
  • Use of TeamViewer for support.
  • Experience with removing viruses using other tools such as Malwarebytes, Spybot, etc.

Physical Demands

This position will be onsite at our Stratford office – no remote work.

Compensation and Company Benefits

We offer a casual, cordial atmosphere and the opportunity to learn. The position is estimated to be 15-18 hours per week; possibly three 5 hour days.

Apply Now

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