You asked for it and We Listened
Syft is committed to continually raising the bar for hospital supply chain management. To support that mission, we’ve created our Voice of Customer Program. Through it, we partner with hospitals to create better solutions to their key problems.
- 10+ HOSPITALS WE'VE TESTED WITH The Voice of Customer Program is open to all of our customers and includes the opportunity to participate in our User Testing Program. Participants work closely with our product team to share feedback on product enhancements and ideas for new solutions.
- 100+ USERS WE'VE TESTED WITH Supply chain processes affect multiple individuals, including clinical, supply chain, and leadership team members. To ensure we create optimal solutions for each individual—and for each hospital—we receive feedback from hundreds of users, in a variety of roles.
- 500+ USER TESTING HOURS We don’t just ask for customer input, we dedicate hundreds of hours to receiving it. Since we firmly believe that customer collaboration is key to success, this time spent is well worth the effort. Plus, we love getting to know our customers better and learning how we can address their unique challenges!
- 1,500+ DEVELOPER HOURS BASED ON TESTING When we receive customer feedback, we immediately begin acting to address it. This includes regularly implementing new solutions and upgrading our current solutions to meet the new and evolving challenges customers are facing.
We Create user-guided solutions
With the valuable input received from our customers, we regularly develop new and enhanced solutions. For more about our customer-guided process and the solutions we’ve created as a result, check out these examples:
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